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Quality Management System – ISO 9001

What is ISO 9001?

ISO 9001 sets out the criteria for a quality management system.

It can be used by any organisation, large or small, regardless of its field of activity.

In fact, there are over one million companies and organisations in more than 170 countries certified to ISO 9001.

Development of a Quality Management System in line with ISO 9001 will ensure a systematic approach to the management of quality throughout the business.

What is a quality management system?

Organisations use quality management systems (QMS) to ensure quality and consistency when fulfilling customer needs.

A QMS is essentially a group of operational processes that are aligned with the organisation’s goals and encompasses the policies, processes, documentation and resources required to achieve them.

What is ISO?

ISO refers to the International Organization for Standardization.

It is a global body made up of representatives from national standards organisations from 163 member countries.

It works to promote worldwide industrial and commercial standards and has set almost 20,000 standards that cover a diverse range of industries from product manufacturing to technology, agriculture and healthcare.

What is the purpose of ISO 9001?

Using ISO 9001 helps ensure that customers get consistent, good quality products and services. It is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and a commitment to continual improvement.

What are the benefits of ISO 9001?

ISO 9001 certification helps organisations to:

  • Build market differentiation and competitive advantage
  • Prove your claim to operational quality
  • Reduce your exposure to liability
  • Provide safety system compatibility
  • Boost improvement and cost efficiency
  • Improve organisational morale

How we can help here at JMH

JMH Training & Compliance can develop Management System’s in line with ISO Standards, together with support, specifically for your organisation in all areas of ISO compliance as mentioned above.

JMH will train you to ensure you are competent to maintain your Management System.

Contact Us:

For your FREE no obligation chat, to ensure your business needs are met, get in touch with us:
Jodie Hamilton
1300 217 436
jodie@jmhtraining.com.au
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